Communicate directly with your customers and prospects via SMS and let them know about you special offers! Manage your campaigns from our platform or our API.

When you register and see how easy it is to set up a campaign.
Keep an eye on the exchanges between your team and customers.
Choose the day and time to send your campaign via our platform or our API.
In your customer account to measure and optimise your campaigns.
SMS marketing includes all forms of SMS usage for commercial and/or marketing purposes. It aims to increase the engagement rate of customers and prospects by sending text messages directly to their cell phones.
It can be messages of :
- Private sales,
- Promotional offers,
- Sales,
- Invitations to an event.
- ...


Transactional SMS or SMS notification is a text message sent to a recipient’s cell phone following its action in order to instantly communicate important information.
It can be messages of :
- Single used message such as an OTP (One Time Password)
- Reservation and appointment confirmation
- Order and delivery tracking information
- Alerts
- ...



01. How does bulk SMS work?
Sending bulk SMS aims to communicate with a large number of people at the same time. Thanks to this type of sending, you will be able to contact your entire customer base at once.
At AoBox, you also have the possibility to segment your sendings thanks to the use of contact lists and contact tags.
- Compose one single message.
- Personalise it through the mailing feature.
- Send it as a bulk SMS to your target audience.
To send your bulk SMS, you can choose between using our SMS Platform or our SMS API.
To learn more about Bulk SMS we have a comprehensible guide here.
02. What are the use cases for SMS automation?
- Confirm customer appointments and reduce absenteeism.
- Remind customers of payment due dates and inform them of unpaid invoices.
- Automatically send an anniversary SMS on your customer’s birthday.
- Remind customers to renew their subscriptions or contracts.
- Inform about unpaid invoices and remind about payment due dates.
- Inform employees of any change in work schedule, meeting or special event.
- Receive an alert when a rented car returns to the parking lot.
- Notify customers who have made a purchase on your site that their order has been shipped.
03. How can I send SMS through automation anywhere?
With our SMS gateway you can send SMS from a PC disregarding your location.
04. What are the best tools to automate SMS campaigns in software using API?
By setting up the AoBox SMS API you can:
- Launch mass SMS campaigns.
- Schedule the sending of your SMS at a specific time.
- Send transactional SMS like appointment reminders and order confirmations.
You can also use the mailing feature to send personalised SMS in a few seconds.
05. How can SMS services help me improve my business?
- Effectively engage your customers and boost your sales.
- Catch up on your abandoned carts.
- Optimise your time, schedule SMS delivery time. No need to wait for the right moment to launch your SMS in real time.
- No more worries about network problems.
- Send the same SMS to a large number of people at the same time.
- Send reminders, appointments, customer service and even security communications.
06. What are the advantages of setting the WooCommerce SMS automation tool?
- To reduce the cart abandonment: Send automated SMS alerts to lead users, who had a buying intention but didn’t finished the purchase, back to their shopping carts.
- Wishlist tracking: Your clients can receive an SMS alert when discounts or offers become available for articles in their Wishlist.
- Personalize the user experience: By sending your clients updates of their purchases, deliveries, and restock of an item they showed interest on.
- Automatic user management: Account creation, password recovery, purchase validation, among others.
07. What are the advantages of setting up the SMS automation for a Magento store?
Trigger SMS alerts as an administrator when there is a:
- Account Creation.
- New order.
- Out of stock.
- Receipt of a contact form.
- Product return request.
08. What are the advantages of setting up the SMS automation for a Prestashop store?
- Send SMS marketing campaigns using our platform to announce exclusive offers.
- Trigger SMS alerts to inform your customers of their shipment status.
- Use customer-specific labels to personalise your communications.
- Send customers the right SMS at the right time.
- Collect information from user behavior in your store to set up a segmentation plan.
- Personalise the name of the sender of the SMS so that your customers know it’s you.
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